Guide
Getting started
Understand the basic order for launching a school workspace.
Help center
Practical help for every school role.
Find starting points for school owners, administrators, teachers, students, and parents as they learn how to use MySchool.
Support finder
Find the next answer
Step 1
Search
Step 2
Learn
Step 3
Configure
Step 4
Resolve
Help
Guide
Registering a school
Create the school profile and first super admin account.
Guide
Logging into the portal
Use the role-based login page to reach the right workspace.
Guide
Setting up school branding
Add school identity, logo, colors, contacts, and report presentation.
Guide
Creating terms and classes
Prepare academic years, terms, class groups, streams, and sections.
Guide
Managing students
Add learners, connect them to classes, and keep records clean.
Guide
Managing staff and teachers
Create staff profiles, accounts, roles, and teaching assignments.
Guide
Using attendance
Take attendance from accurate class lists and review patterns.
Guide
Managing fees and finance
Define fees, record payments, monitor balances, and review expenses.
Guide
Preparing report cards
Confirm terms, subjects, grades, remarks, attendance, and branding.
Guide
Parent/student access
Invite families and learners where portal access is enabled.
Guide
Troubleshooting
Check setup order, active term, class enrollment, and role access first.
Start here
Most schools need these first.
Details
Role-based starting points
Different users should not all start in the same place. Use this guide to send each person to the right first action.
01
School owners: register the school, create the first admin account, and confirm the school identity.
02
Administrators: complete branding, create academic terms, add classes, add staff, and enroll learners.
03
Teachers: check assigned classes, confirm class lists, then begin attendance, assignments, and grading.
04
Parents and students: login only after the school has created access and connected the correct learner records.
How it helps
Troubleshooting checks before asking for support
Many early problems come from setup order. These checks help a school administrator locate the source quickly.
01
If a class is empty, confirm learners are enrolled in the active term and correct class.
02
If a teacher cannot see a class, check the teacher account, role membership, and class or subject assignment.
03
If reports look incomplete, confirm subjects, assessment labels, grades, remarks, attendance, and branding.
04
If parents cannot see information, confirm parent accounts, linked learners, role access, and school membership.
05
If finance records do not match expectations, review fee settings, payment entries, student class placement, and term filters.
Questions
Common questions
Where should a new school start?+
Start with school registration, then complete branding, create the active term, add classes and subjects, add staff, and enroll students.
Why can a user not see the right portal?+
Check that the user has the correct role, an active membership, and is using the existing login route.
Why is a class list missing students?+
Confirm that learners are enrolled in the active term and the correct class.
What should be configured before report cards?+
Active term, classes, subjects, teacher assignments, grading labels, student enrollment, and branding should be reviewed first.
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Feature help
Academics
Build the academic structure that powers classes, subjects, assignments, grading, timetables, attendance, and reporting.
Finance
Track fees, payments, expenses, balances, and term finance visibility from one school administration space.
Attendance
Record daily or class attendance and turn absence patterns into useful visibility for teachers, administrators, parents, and students.
Report Cards
Prepare term reports with grades, remarks, attendance, school branding, and print-ready presentation.
Explore more
Other resources
Next step
Need a clean setup path?
Use the documentation, then register your school when your basic academic and staff information is ready.